Mid-Summer Update

Hello ReActive community!

The clinic has been re-opened for a month now and we are learning how to function with goggles, masks, hand sanitizer and disinfecting spray! It feels so great to be back in the groove seeing our family of clients again. Our front desk staff has been working “in the plexiglass” to keep things running smoothly. We have now reached out to all of our patients to reschedule canceled appointments. If you have not received a call yet, and wish to make an appointment, please contact us at 519-601-5522.

When you arrive for your appointment, please stay in your car – the virtual “waiting room”. Your therapist will send you a text message when they are ready for your visit. When you receive that text message, please enter the clinic. We are continuing to ask all our visitors (two years and older) to wear a mask while in the clinic. Please remember to sanitize your hands and move into the waiting room. Please read the COVID-19 screening questions each time you visit. Our front desk staff will process your payment and your therapist will take you back to the treatment area. Your therapist will give you a treatment plan for future appointments. Please call our front desk staff for any other scheduling needs.

Our entranceway can be a busy spot as we screen patients upon arrival. It is so fabulous to see the courteous physical distancing our community so naturally undertakes. Thank you for that and for your understanding and patience while we work to maintain a safe and healthy environment for our staff and you, our valued clients.

We have noticed that so many of you are working hard – walking outside instead of at the gym, doing home yoga videos or golfing regularly again. Remember our skilled physiotherapists can get you moving and support your fitness goals. We are laser focused in offering an exceptional patient care experience. Now that orthopaedic surgery has resumed, your rehabilitation needs the precision and attention that we at ReActive Physiotherapy can offer. If you have any concerns, please don’t hesitant to contact us!

If you are happy with our care, now would be a wonderful time to give us a 5-STAR review on Google!

Covid-19 Update: We're excited to NOW offer in-person therapy sessions. Please email us at info@reactivephysio.com, call us at 519-601-5522 or book your appointment through our client portal system. We are continuing to offer our very popular virtual physiotherapy as an alternative to in clinic care.
+ +